At TeleDicta we believe that patient/client confidentiality is of utmost importance. All client/patient transcription-related procedures, voice and data storage and document management conform or exceed HIPAA and PIPEDA regulations. TeleDicta files and directories on computers are configured to prevent unauthorized viewing, deleting or copying.
We have administrative procedures in place to guard data integrity, patient confidentiality and document availability. Emergency contingency plans are in effect to facilitate continuity of operations. All persons, administrators and transcriptionists who have access to any sensitive information, patient records, voice files, etc. have the appropriate clearances and have signed confidentiality agreements. We provide privacy, security and confidentiality awareness training to our staff.
Our compliance decisions are based on sound business practices that meet or exceed HIPAA and PIPEDA standards.